Terms & Conditions

Bonus Terms & Conditions

General Terms & Conditions for Dragonara Casino Bonus

1. All bonuses are limited to one person per household address and IP address.

2. Granted bonus and qualifying deposit are held in the player’s casino bonus balance and remains there until the wagering requirement is met.

3. Players can monitor their current remaining wagering requirement(s) by going to My Account -> Active Bonuses -> Casino.

4. All bonuses expire 7 days after being claimed unless otherwise specified.

5. If bonus expiry date is reached or if the player wishes to make a withdrawal of bonus funds before the wagering requirement is met, the bonus funds and any associated winnings will be deducted.
In the case of a net loss of bonus balance, this loss will be deducted from the qualifying deposit amount first.

6. Players can forfeit any active bonus on the page My Account -> Active Bonuses -> Casino, or by contacting customer support.


7. Players must claim and receive their bonus before they start playing with their deposit. Requests for the bonus once players have started playing their deposit will be rejected.


8. The majority of games contribute 100% towards the wagering requirement, but note that some games contribute less. Table games only contribute between 1 and 10%.
Click here for a complete list of games and their contribution. All Roulette games are excluded from any of DragonaraOnline.com promotions

9. In the interest of fair gaming there is a maximum stake allowed per bet until the wagering requirement has been met. This maximum stake is €5 (or the equivalent in your currency) / 4GBP for UK players, regardless of bonus amount received. A Bet is defined as one slot spin or one dealer's dealt hand in any table game, or one deal in any Video Poker game. This rule also applies when using any double up/gamble feature in any game, for example video poker. This means that the player may not continue to double a win to an amount larger than €10/8GBP. In case of a breach of this rule, the player agrees that his bonus and any associated winnings may be void.

10. Unless otherwise stated, wagering requirements for all bonuses is 40 times.

11. Bonus funds cannot be wagered on the following games: All Roulette Games, All Live Blackjack, All Jackpot Games, Scrooge, Super Nudge 6000, Jackpot 6000, Castle Builder, Immortal Romance, Dead or Alive, The Wish Master, Robin Hood, Ghost Pirates, Blood Suckers, Victorious & Devils Delight, Loaded, Thunderstruck, Egyptian Heroes™, Wild Turkey, Lights, Jack and the beanstalk, Flowers, 300 Shields, secret of the Stone, Tomb Raider - secret of the sword, Dragon's Myth, Forsaken Kingdom, Untamed Wolf Pack, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Crown eagle, Peek-a-Boo, Stardust, Reel Steel, Reel Gems, Gems Odyssey and Gems Odyssey 92, Fruit Blast 92, Disco Night Fright, Wild Orient, Dragon Dance, Bikini Party, Retro reels and Retro Reels Extreme Heat, Hot Ink, Guns n Roses, Secret Admirer, Wasabi San, Beautiful Bones, Egg-o-Matic, Secrets of Atlantis, Icy Wilds, Crown and Anchor, The Golden Owl Of Athena, Dragon Kings, Ecuador Gold, Dusk Till Dawn, Dim Sum Prize. 


12. Customers residing in, or holding citizenship in Croatia are currently excluded from all casino bonuses unless otherwise stated.

13. The maximum amount that can be cashed out from funds which also comprise a bonus is €1,000/1,000GBP, or the equivalent in your currency unless otherwise stated. This limitation does not apply to Progressive Jackpot wins. Please refer to each Bonuses's Terms & Conditions for the maximum allowable wins from each bonus. 

14. When you have real funds and bonus funds in your balance, the bonus money will be used first. The real money will however be used when you are playing games that are excluded from bonuses even if you have bonus funds available. For players residing in the UK, the real funds will be used first.


15. DragonaraOnline.com reserves the right to void any bonuses and/or winnings obtained by fraudulent behaviour.

16. DragonaraOnline.com reserves the right to exclude players from all casino bonuses if we have reason to believe they are abusing or intend to abuse our casino bonuses.

17. In case of a dispute, the decision by DragonaraOnline.com is final.

18. DragonaraOnline.com reserves the right to change the casino bonus terms and conditions at any time.


19. Players must claim and receive their bonus before they start playing with their deposit. Requests for the bonus once players have started playing their deposit will be rejected.


20. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void along with thier qualifying deposit/s. 


21. Should Dragonara become aware of any user who has accepted the bonus or a promotion with the sole purpose of creating a Positive Expected Value on bonus returns by using known practices aimed at securing the cash out of said bonus, then Dragonara will enforce the immediate exclusion from this and future Casino promotions and may elect to do one or more of the following: (i) Forfeit the full bonus balance in the account. (ii) Invalidate the transactions or gameplay which was in contravention of this term. (iii) Withhold the customer’s winnings from such transactions or gameplay. (iv) Retain any real monies wagered and lost while playing towards the bonus. (v) Close the customer’s account.


22. A player staking bets that have no or very minimal ability of return, with the sole purpose of increasing their wagering volume with minimal loss/win expectancy, will be deemed advantage play and will result in the immediate forfeit of the bonus, any associated winnings and the retaining of any real money lost to Dragonara in the process. 


23. A user who wagers high value hands (greater than €4/4GBP) on slot games with the sole purpose of rapidly increasing bonus bankroll, then proceeds to drastically decrease their bet value without having reasonably decreased their bank roll will be deemed to be employing unnatural and advantageous betting patterns. 


24. Switching from a low weighted game (35% wagering contribution or less) to a higher weighted contribution game (70% or more) after large wins for clearing wagering requirements.  


25. While playing with funds that is also comprised of bonus funds or free Money, certain actions on Roulette and Baccarat are forbidden, they include:

  • Betting on both black and Red in the same spin of the Roulette wheel
  • Betting on any outside bets on a Roulette or Baccarat table
  • Sure betting or placing any type of bet that covers multiple eventualities thus ensuring a win.

If a player is found to be performing any of the above bets, Dragonara reserves the right to remove the bonus and all associated winnings.


These terms and conditions were last changed 15:00 CET 8th April 2020.